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Fire & Water - Cleanup & Restoration

The Importance of IICRC Certification in the Restoration Industry

1/6/2020 (Permalink)

Photo of the IICRC logo. We take great pride in the IICRC at SERVPRO of Farmington.

IICRC Certification

Restoration industry standards are set by the Inspection Cleaning and Restoration Certification Board. It is a non-profit group overseeing the qualification of the restoration, remediation and cleaning trade. When a technician obtains a program mitigation certificate from the IICRC, he or she is held to the highest standards. Not only does this keep industry standards high, but it also establishes a recognized national standard, and that is why insurance agents and adjusters keep the graduates on their preferred vendor's lists. Here are a few of the values the technicians are expected to uphold.

1. Respect

Technicians are taught that working with clients and staff that everyone treats respectfully can elevate the job site. It can also help bring out natural abilities and let inborn qualities shine.

2. Integrity

Valuing integrity, the expectation is that all graduating technicians will have strong ethical principles. Dealing honestly and upholding high values is important in developing an honorable reputation within the cleaning and restoration industry.

3. Responsibility

Once at a job, all IICRC technicians are expected to work as if the property were their own. This includes completing the job promptly and using the best tools available to finish the job.

4. Excellence

Service, leadership, and duty are all part of what the graduate is expected to bring to the office each day. Technicians are also taught to hold high standards in service, on the job and off.

5. Expertise

To keep standards, values, and expertise high, the board continues to hold classes to improve industry knowledge. As new and improved tools become available, they are incorporated into the classes. Also, certification is a lifelong process of self-improvement and gaining professional knowledge. Technicians must obtain 14 hours of education every four years.

The IICRC helps hold trained technicians of the cleaning and restoration industry to a high standard and we take great pride of that here at SERVPRO of Farmington.

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